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Who we are

An insurance leader

Aviva Canada is one of the leading property and casualty insurance groups in the country, providing home, automobile, leisure/lifestyle and business insurance to 2.5 million customers. We have more than 4,000 employees focused on creating a bright and sustainable future for our customers and our communities.

We are a wholly owned subsidiary of Aviva plc, one of the world's largest insurance groups and the largest insurance services provider in the UK.

Our products and services are available through our wholly-owned insurance companies:

Aviva General Insurance Company
Aviva Insurance Company of Canada
Elite Insurance Company
Pilot Insurance Company
S&Y Insurance Company
Scottish & York Insurance Co. Limited
Traders General Insurance Company

We offer a broad range of home, auto and business insurance, and insurance-related products through thousands of independent brokers across Canada, and through our wholly-owned insurance intermediaries:

Les Services D'Agence Aviva Inc. / Aviva Agency Services Inc.
OIS Ontario Insurance Service Limited

Make a claim or Call us or FAQ

Make a claim

There when you need us
1-866-MYAVIVA (1-866-692-8482)

Call us and a claims care advisor will ensure you receive fast, reliable and personal support. Or submit your claim online.

Submit your auto claim

Submit your property claim

Call us

For general inquiries call
1-800-387-4518

TTY:
1-800-855-0511

Monday to Friday: 8:00 am - 8:00 pm ET

FAQ

What is insurance?: Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.
Is the insurance industry regulated?: Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.
How do I make a claim?: If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Auto Insurance

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

Postal Code

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Home Insurance

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Postal Code

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Auto Insurance
Home Insurance

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

Postal Code

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Postal Code